"1016 Industries" ship worldwide on any of our products using UPS and DHL. Due to the size and weight of some of our products and the different shipping tariffs to different countries we may need you to contact us with some basic address information to allow us to give you an accurrate shipping quote.
Unless UPS is specifically selected tuning kits are shipped with Royal Mail, we do not issue tracking numbers however parcels do carry a basic tracking code for insurance purposes in case they get lost, this tracking code will not give detailed tracking information and is only used in the event of a claim for a missing package, packages are not considered missing unless undelivered in 30 days, Royal Mail will not investigate a missing package until 30 days from shipping date have passed.
If you select the DHL Express shipping option you will automatically receive a tracking code from DHL and can track your package at every stage.
All larger items such as exhausts, alloy wheels, brakes, suspension, seats etc. are shipped with DHL and you will receive a DHL tracking code automatically by email to track your parcel at every stage.
Our 30 day money back guarantee on Chiptuning Box & Power Pedal Products applies only to our tuning kit range. If you are un-satisfied with the tuning kit you may return it for a full refund. For international customers we cannot refund postage costs. Customer is responsible for the return shipping.